This Privacy Policy describes how PokerUrMemory ("PokerUrMemory," "we," "us," or "our") handles personal information in connection with our memory-training card game, including our website at pokerurmemory.com, our browser-based game, and our iOS and Android applications (together, the "Service"). We've written it to be as clear and complete as we can, so you always know where you stand.
PokerUrMemory is a brain-training game inspired by 5-card draw poker. It involves no real money, no wagering, and no gambling of any kind. We designed the Service to require as little personal information as possible.
1. Introduction
We believe great products respect the people who use them. This policy applies to everyone who visits our website, plays in a browser, or downloads our mobile apps, anywhere in the world. By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Service.
If you have any questions after reading this policy, you can always reach us at privacy@pokerurmemory.com.
2. Scope of this policy
This policy covers:
- The PokerUrMemory website and any subdomains we operate.
- The PokerUrMemory game played directly in a web browser.
- The PokerUrMemory iOS and Android applications.
- Any related support, communications, and social features we may offer.
This policy does not cover third-party services we don't control, such as the Apple App Store, Google Play, or external websites we link to. Those services have their own privacy practices, and we encourage you to review them.
3. Information we collect
We collect only what we need to run, improve, and secure the Service. The categories below describe what we may collect.
3.1 Information you provide to us
- Account information. If you create an account or sign in to play with friends, we may collect a display name or username, and—depending on the sign-in method you choose—an email address. You may use a nickname rather than your real name.
- Profile and gameplay preferences. Settings such as your chosen theme (light or dark), difficulty level, and notification preferences.
- Social and multiplayer data. If you invite friends, join a table, or send in-game reactions, we process the information necessary to deliver those features.
- Communications. When you contact support or send feedback, we collect the contents of your message and your contact details so we can respond.
3.2 Information collected automatically
- Gameplay and progress data. Scores, hands played, streaks, achievements, and statistics used to save your progress and power leaderboards.
- Device and technical information. Device model, operating system and version, app version, language and region settings, screen size, and a generated device or installation identifier.
- Usage information. Features you use, buttons you tap, session length, and general interaction patterns that help us understand how the game is played.
- Diagnostics. Crash reports, error logs, and performance data that help us fix bugs and keep the game stable.
- Approximate location. We may infer a coarse, country- or region-level location from your IP address. We do not collect precise GPS location.
3.3 Information from third parties
- App stores. When you download the app, the Apple App Store or Google Play may share limited information such as your country and aggregate, anonymized install statistics.
- Sign-in providers. If you sign in using a third-party provider, we receive the basic profile information you authorize that provider to share.
We do not collect payment card numbers (any purchases are handled by the app stores), precise GPS location, biometric data, or special categories of sensitive personal data.
4. How we use information
We use the information we collect to:
- Provide, operate, and maintain the Service and its features.
- Save your progress, scores, settings, and preferences across sessions.
- Enable multiplayer, friend invites, and leaderboards.
- Personalize your experience, such as remembering your chosen theme.
- Diagnose, fix, and prevent bugs, crashes, and performance problems.
- Understand how the Service is used so we can improve gameplay and design.
- Communicate with you about updates, support requests, and important notices.
- Detect, prevent, and address fraud, abuse, cheating, and security issues.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information, and we do not use it to serve third-party behavioral advertising.
5. Legal bases for processing (GDPR)
If you are in the European Economic Area (EEA), the United Kingdom, or another region with similar laws, we rely on the following legal bases to process your personal information:
- Performance of a contract: to provide the Service you request, such as saving your progress or running multiplayer games.
- Legitimate interests: to improve and secure the Service, prevent abuse, and understand how it is used, balanced against your rights.
- Consent: where we ask for it, for example for optional analytics or non-essential communications. You may withdraw consent at any time.
- Legal obligation: where processing is necessary to comply with applicable law.
7. Third-party services we use
To run the Service, we rely on a small number of reputable third-party providers. These may include:
- Cloud hosting and storage providers to host the game and store progress data.
- Analytics tools to understand aggregate usage and improve the game.
- Crash and performance reporting tools to detect and fix problems.
- App distribution platforms, namely the Apple App Store and Google Play.
Each of these providers processes data under its own privacy policy. We choose providers that maintain appropriate security and privacy standards.
9. Data retention
We keep personal information only for as long as we need it for the purposes described in this policy, including to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
- Account and gameplay data is retained while your account is active.
- Diagnostic and log data is typically retained for a limited period and then deleted or anonymized.
- When you delete your account or ask us to delete your data, we will delete or anonymize it within a reasonable period, except where we are required to retain it by law.
10. Data security
We take reasonable and appropriate technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, and alteration. These measures include encryption in transit, access controls, and limiting the data we collect in the first place.
No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You also play a role: please keep your account credentials confidential and contact us immediately if you believe your account has been compromised.
11. Your privacy rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: ask us to correct inaccurate or incomplete information.
- Deletion: ask us to delete your personal information.
- Restriction and objection: ask us to restrict or object to certain processing.
- Portability: receive your data in a portable, machine-readable format.
- Withdraw consent: where we rely on consent, withdraw it at any time.
EEA and UK residents (GDPR)
You may exercise the rights above and lodge a complaint with your local data protection authority. We will respond to requests within the timeframes required by law.
California residents (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to not be discriminated against for exercising your rights. We do not sell or share your personal information as those terms are defined under California law.
To exercise any of these rights, email us at privacy@pokerurmemory.com. We may need to verify your identity before acting on your request.
12. Children's privacy
PokerUrMemory is a non-gambling brain-training game suitable for a general audience. However, the Service is not directed to children under the age of 13 (or the minimum age required in your jurisdiction, such as 16 in parts of the EEA), and we do not knowingly collect personal information from children under that age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@pokerurmemory.com and we will take steps to delete that information promptly.
13. International data transfers
We may process and store information in countries other than the one in which you live. These countries may have data protection laws that differ from those in your jurisdiction. Where we transfer personal information internationally, we use appropriate safeguards—such as standard contractual clauses—to ensure your information remains protected in accordance with this policy and applicable law.
14. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for how to interpret DNT signals, we do not currently respond to them. We do not track you across third-party websites for advertising purposes.
15. Third-party links
The Service may contain links to third-party websites, apps, or services that we do not operate or control. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you visit.
16. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice within the Service. Your continued use of the Service after an update means you accept the revised policy.
17. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out:
- Privacy inquiries: privacy@pokerurmemory.com
- General support: support@pokerurmemory.com
We aim to respond to all privacy-related requests promptly and within the timeframes required by applicable law.